Bellevue, WA, November 08, 2017 –(PR.com)– TA Group Holdings, a global veteran-owned investment and holdings firm, today announced West Corporation has acquired ECaTS (Emergency Call Tracking System), a division of Direct Technology. ECaTS provides unified 9-1-1 SaaS-based network traffic monitoring and call reporting solutions for local and statewide agencies across the United States.
TA Group partners with emerging business leaders and provides mentorship, shared operations and scalable process to them in order to grow them to the next level of success and profitability. ECaTS was the first business for TA Group, developing a business intelligence and analytics platform that seamlessly reports on all aspects of multiple Public Safety Answering Point (“PSAP”) operations, providing a complete management information system for public safety clients
“ECaTS is a great success story,” said John Sercu, Chairman of TA Group Holdings. “It started as a custom solution that grew into a platform, then scaled into a premier Software as a Service (SAAS) business providing critical Public Safety intelligence to one third of the nation’s 9-1-1 call centers.”
“As we scaled the Software as a Service (SAAS) solution to become a premier product in first responder services in more than 30 states, we saw it deserved an even larger footprint — and the people that worked on it deserved to see their pioneering work reach its full potential,” said Fred Michanie, Executive Chairman of ECaTS.
ECaTS now has the opportunity for next level growth and customer service as part of West Corporation. West is a global provider of communication and network infrastructure services, where the team will be a strong complement to enhance the existing Government Solutions product suite in its Safety Services segment.
Cascadia Capital served as the exclusive financial advisor to TA Group Holdings and ECaTS.
For more information on how to partner with TA Group, visit www.tagroupholdings.com
About TA Group Holdings
TA Group is a veteran-owned company that partners with emerging business leaders and provides mentorship, shared operations and scalable process to them in order to grow them to the next level of success and profitability. www.tagroupholdings.com
About Direct Technology
Direct Technology is a veteran-owned and operated technology firm that fulfills the promise of technology. We blend business strategy and industry insight with a devoted, highly skilled and solution-oriented team to help solve clients’ most complex business problems with technology solutions across four practice areas: Business Intelligence, Integrated Solutions, Cloud Operations and Professional Services. www.directtechnology.com
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